Photo: Porapak Apichodilok
Whether we like to or not, the internet and smartphones are part of many people’s everyday lives.
Yet recent research from the Australian Communications Consumer Action Network (ACCAN) shows widespread consumer mistrust of the telecommunications industry.
Concerns included limited faith that telcos had their best interest at heart (41 percent), unexpected changes to their contract (39 percent), and receiving different coverage than expected (32 percent)…